Contact Us
We are committed to providing exceptional customer support for all players across New Zealand. Our dedicated support team is available through multiple channels to assist with account inquiries, technical issues, payment concerns, and responsible gambling resources in compliance with New Zealand gambling regulations.
Available Support Channels
Our customer service team operates with industry-leading response times to ensure your gaming experience remains seamless. Choose from the following communication methods based on your specific needs:
- Live Chat – Available 24/7 through our website for immediate assistance with urgent matters
- Email Support – Send detailed inquiries to [email protected] with expected response within 24 hours
- Phone Support – Call us at +64 9 555 0123 during business hours (9:00 AM – 11:00 PM NZST)
Specialized Assistance Departments
Our support structure includes specialized teams for different areas of concern. Technical issues and game-related questions are handled by our gaming specialists, while financial inquiries including deposits, withdrawals, and payment methods are managed by our dedicated payments team.
For responsible gambling support and account limitations, our trained advisors provide confidential assistance in accordance with New Zealand’s harm minimization requirements.
Last updated: January 28, 2026